RECOVERY & CLAIM MANAGEMENT

Recover the value your contracts already protect.

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You invest heavily in negotiating supplier contracts — yet value still slips away when obligations go unmet. Missed service levels, late deliveries, pricing discrepancies, warranty issues and underperformance quietly erode budgets, often unnoticed until the damage is done. Cognitud helps you find the recovery opportunities, build the claims, and turn the protections you already hold into value back in the business.

Remedies activated

service credits, warranties, liquidated damages and overpayments pursued

Evidence-led

quantified impact and documentation that stands up

Value recovered

contractual value reclaimed before it's written off

The remedies are already in
your contracts.

Every agreement you sign carries more than commercial terms — performance expectations, service commitments, warranties, remedies and recovery provisions, all written to protect you when things go wrong. The hard part is knowing when to activate them and how to turn them into outcomes. Turning those dormant protections into realised value is exactly where Cognitud's recovery work begins.

THE RECOVERY CHAIN

From commitment to value recovered.

Recovery isn't a single action — it's a connected chain. Each link, from the original commitment through to the recovered value, has to hold; break one and the entitlement stalls. Cognitud keeps the whole chain intact so value follows through.

01Commitment02Monitoring03Issue04Entitlement05Claim06Recovered

Cognitud works the full chain — from spotting the missed commitment to landing the recovery — so entitlements don't stall halfway and the value actually comes back.

WHAT RECOVERY RESTS ON

Strong recovery stands on strong evidence.

A claim is only as good as the case behind it. Whether an entitlement is settled quietly or contested, the outcome turns on how well the impact is quantified and how defensible the evidence is. Cognitud brings commercial and forensic rigour to both.

01

Quantify the impact

Put a defensible number on the loss rather than an estimate — the foundation of any claim worth making.

02

Build the evidence

Organise the issues, impacts and entitlements into a case that holds up in a commercial or contested discussion.

03

Surface the leakage

Use structured analysis to find missed entitlements, overpayments and duplicate charges hidden across systems.

Building recovery on quantified impact and defensible evidence is where Cognitud's forensic and commercial rigour turns a claim into a result.

WHAT COGNITUD DOES

From opportunity to realised recovery.

Four connected capabilities that take a suspected loss all the way to value back in the business.

01 · Assess

Opportunity assessment

Examine underperformance from a commercial angle to understand where recovery opportunities exist and what actions your contracts make available.

02 · See

Entitlement visibility

Bring obligations and commitments scattered across documents, systems, and stakeholders into one clear view of supplier accountability.

03 · Evidence

Impact & evidence

Assess impacts, quantify losses and organise the supporting evidence into a strong foundation for recovery discussions.

04 · Resolve

Claim pursuit & resolution

Support the pursuit of service credits, warranty claims, liquidated damages, and overpayment recovery through to resolution.

Recovers: Service credits · Warranty claims · Liquidated damages · Overpayment recovery · Pricing corrections

Assessment, visibility, evidence, resolution — Cognitud runs them together, so more of the value your contracts protect is actually recovered.

KEY OUTCOMES

Value recovered, accountability reinforced.

Value rarely leaks all at once. It slips quietly — a missed service level here, an overpayment there, a warranty never claimed — until it shows up in the budget. A disciplined approach to recovery and claims catches it earlier, quantifies it properly, and builds the evidence to get it back.

Work with Cognitud and recovery becomes a standing capability rather than an afterthought: less value written off, stronger supplier accountability, better contract compliance, and value reclaimed that would otherwise have stayed lost across your procurement activity.

GET STARTED

Put your contract protections to work.

Tell Cognitud where supplier performance has been slipping, or where you suspect value is leaking. We'll help you find the recovery opportunities and build the case to realise them.

Find recovery opportunities → info@cognitud.com