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SC&O - BPM – IA- Manager

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Experience: 8+ Years
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Mumbai | Gurgaon | Bangalore | Kolkata | Hyderabad | Pune

Capabilities

  • Strong experience in Business Process Management (BPM) and Intelligent Automation (IA) within Supply Chain & Operations (SC&O) environments.
  • Proven ability to design, implement, and optimize end-to-end BPM solutions leveraging IA technologies.
  • Hands-on experience with process automation tools, including RPA platforms, workflow management, and orchestration tools.
  • Expertise in process analysis, process mapping, and process re-engineering to identify automation opportunities.
  • Strong knowledge of integration between BPM platforms and enterprise systems (ERP, CRM, SCM).
  • Experience in driving automation initiatives at scale, managing multiple stakeholders, and leading cross-functional teams.
  • Ability to define governance frameworks, KPIs, and operating models for BPM and IA implementations.
  • Excellent project management, change management, and stakeholder communication skills to ensure successful program delivery.
  • Familiarity with cloud-based BPM/automation solutions and emerging technologies in SC&O is preferred.

Qualifications

MBA from Tier 1 institute/Master’s degree

Skills

BPM, Automation, RPA , Consulting

Your Team

As a leading global professional services company, you are invited to join a vibrant team and explore a diverse range of opportunities in strategy, consulting, digital, technology, and operations. You will be a part of a collaborative environment that combines unmatched experience and specialized skills across 40+ industries. This leading enterprise, at the intersection of business and technology, is dedicated to helping clients enhance performance and create sustainable value for stakeholders.

Your Job

  • Lead the design, implementation, and optimization of BPM and Intelligent Automation (IA) solutions across Supply Chain & Operations processes.
  • Identify automation opportunities through process analysis, mapping, and re-engineering to drive efficiency and effectiveness.
  • Oversee end-to-end automation initiatives, ensuring seamless integration with enterprise systems like ERP, CRM, and SCM.
  • Manage cross-functional teams and multiple stakeholders, providing guidance, governance, and ensuring timely delivery of automation programs.
  • Define operating models, KPIs, and governance frameworks for BPM and IA adoption across the organization.
  • Drive change management, stakeholder engagement, and training to ensure successful adoption of automation solutions.
  • Stay updated on emerging BPM and automation technologies, recommending innovative solutions to enhance SC&O processes.